18K Custom Geneva Master Watchmaker Commission Desk
Direct Private Client Concierge & 4K Laboratory Video Desk
Connect directly with the senior horological specialists at 18K CUSTOM via WhatsApp at +1 305 724 0661. Our Private Client Desk provides immediate assistance with reference availability, custom wrist sizing (14.0 cm to 22.0 cm), live 4K Mettler-Toledo gram scale and Fischer XRF assay videos, and confidential settlement via SWIFT/SEPA wire, direct settlement, or digital assets (USDT, USDC, BTC, ETH).
Every custom timepiece commissioned through 18K CUSTOM is CNC-machined from solid 18-Karat Gold (Au750) or 950 Platinum and documented on 4K video on a Mettler-Toledo laboratory scale and Fischer XRF spectrometer before insured dispatch.
How quickly does the 18K CUSTOM Private Client Desk respond on WhatsApp?
Our senior horological specialists respond within 15 minutes during Geneva, Paris, London, Dubai, and New York operating hours via WhatsApp at +1 305 724 0661.
Can I request a custom 4K video of a specific reference before placing my allocation?
Yes. Send the reference number or product link to +1 305 724 0661 and our laboratory desk will share macro studio footage, Mettler-Toledo gram weight verification, and Witschi chronometry.
Which settlement currencies and protocols are supported by the Private Client Desk?
We support Direct Private Settlement, International Bank Wire (SWIFT / SEPA), and direct non-custodial digital asset settlement in USDT, USDC, Bitcoin (BTC), and Ethereum (ETH).