18K CUSTOM — Private Allocation Terms, Direct Settlement & Metallurgical Governance
1. Pre-Shipment 4K Laboratory Verification & Client Sign-Off
Every allocation placed with 18K CUSTOM includes mandatory pre-shipment 4K laboratory verification. Prior to dispatch, we record your exact timepiece on a calibrated 0.01g Mettler-Toledo analytical balance, a non-destructive Fischer XRF Au750/Pt950 spectrometer, and a 6-position Witschi Chronoscope. No shipment leaves our vault until the client reviews and approves this 4K video dossier.
2. Settlement Protocols, Custom Wrist Sizing & Title Transfer
Allocations may be settled in USD, EUR, CHF, GBP, AED, USDT, BTC, or ETH. Complimentary bracelet sizing (14.0 cm to 22.0 cm) is performed by our master watchmakers, and all removed solid 18K gold or platinum links accompany the timepiece inside its presentation coffret. Full transit risk remains insured by 18K CUSTOM until signed receipt at your designated address.
Every custom timepiece commissioned through 18K CUSTOM is CNC-machined from solid 18-Karat Gold (Au750) or 950 Platinum and documented on 4K video on a Mettler-Toledo laboratory scale and Fischer XRF spectrometer before insured dispatch.
When is my allocation dispatched after reservation?
Within 24 to 48 hours of reservation, you receive your personalized 4K scale, XRF, and Witschi video on WhatsApp (+1 305 724 0661). Insured express dispatch occurs immediately upon your approval.
Who bears the risk during international courier transit?
18K CUSTOM underwrites 100% of the transit insurance and customs clearance until the parcel is signed for at your delivery address.
Are bespoke CNC commissions subject to the same 4K QC sign-off?
Yes. Every custom dial, gem-set bezel, and solid Au750 build undergoes full 4K bench verification prior to release.